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Privacy Policy

Last modified: 12/21/2022

 

Introduction
Springer USA, Inc. (“Company” or “We”) respects your privacy and is committed to protecting it through our compliance with this Springer USA Website Privacy Policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide when you visit the website <https://www.springer-usa.com/> (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to information we collect: (1) on this Website; (2) in email, text, and other electronic messages between you and this Website; and (3) when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Policy. It does NOT apply to information collected by: (A) us offline or through any other means, including on any other website operated by Company or our affiliates; or (B) any third party, including through any application or content (including advertising) that may link to or be accessible from the Website. 

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with this Policy, your choice is not to use our Website. By accessing or using this Website, you agree to this Policy. This Policy may change from time to time (see the section below entitled “Changes to Our Privacy Policy”). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

 

Your California Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, and our data management practices for California residents, you should consult our California Privacy Notice. If you are a California resident, do not use the Website unless you agree with both this Policy and our California Privacy Notice.  

 

Children Under the Age of 18
Our Website is not intended for any children under 18 years of age. No one under age 18 may provide any information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information unless applicable law permits otherwise. If you believe we might have any information from or about a child under 18, please contact us using the Contact Information below.

 

Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including information:

  • By which you may be personally identified, such as name, postal address, e-mail address, telephone number, IP address, or information you provide to us at trade shows or by providing your business card to a Company representative (“personal information”);
  • That is about you but individually does not identify you, such as your job title or employer; and/or
  • About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information either directly from you when you provide it to us, or automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

 

Information You Provide to Us
The information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use any restricted portions our Website, subscribing to our newsletter or mailing list, or requesting information on our products and services. We may also ask you for information when you attempt to purchase our products or services or when you report a problem with our Website.
  • Records and copies of your correspondence (including email addresses), if you contact us.
  • Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order directly through our Website.
  • Your search queries on the Website.

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages of the Website, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.  

 

Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system, device identifier, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). AT THIS TIME, THE WEBSITE DOES NOT RESPOND TO DO NOT TRACK SIGNALS.  
The information we collect automatically may include personal information (including your IP address), or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.  The majority of the cookies used on our Website are so called “session cookies.” These are automatically deleted once you have closed our website and are not saved permanently on your device. Other cookies are saved on your device until deleted by you (permanent cookies). These cookies enable us to recognize your browser when you access our website again.
  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
  • Web Beacons. Pages of our the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Note that, depending upon which web browser you use to access the Website, you may be able to adjust your cookie consents and settings directly through your browser.  You can usually find instructions on how to do this using the “help” or “settings” feature of your particular browser.

 

Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.  We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.  In addition, note that the “Digital Advertising Alliance” provides for the possibility of a general opt-out for common third party providers such as Facebook, Google and the like.

 

How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To provide you with notices about your account, subscriptions, or purchases, including expiration and renewal notices.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • To allow you to participate in interactive features on our Website.
  • To provide our newsletter to you, if you have opted in and have not unsubscribed.
  • For the direct marketing of our own products and services to you.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

 

Other Uses
We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please contact our privacy contact below to withdraw your consent.   We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

 

Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may also disclose personal information that we collect or you provide as described in this Policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Company about our Website users is among the assets transferred.
  • To fulfill the purpose for which you provide it. For example, if you fill out a contact form on the Website inquiring for more information about any of our products, we will transmit the contents of that form and your contact information to our sales representatives.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our website terms of use, terms of sale, and other agreements between Company and you, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

 

Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by contacting our privacy contact using the information set forth at the bottom of this Policy.
  • Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own or third parties’ products or services, you can opt-out by unsubscribing directly in each marketing email sent to you or by sending us an email stating your request to email address we’ve listed at the bottom of this Policy. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website. California residents may have additional personal information rights and choices. Please see our California Privacy Notice for more information. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy
It is our Policy to post any changes we make to our Policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Policy to check for any changes.

Your Rights Under GDPR
If you are located in Europe, please do not use the Springer USA Website covered by this Policy.  Instead, please use the website operated by our European affiliate, Springer Maschinenfabrik GmbH, which is specifically intended for European use https://www.springer.eu/en/.  The privacy policy applicable to that website can be found here: https://www.springer.eu/en/privacypolicy.  If you are located in Europe and choose to provide your personal information via the Website despite our request for you to use our Europe-based website instead, we will still provide you the rights of access, rectification, erasure, restriction of processing, data portability and objection. Please contact us using the contact information below if you want to exercise any of these rights.

Contact Information
To ask questions or comment about this privacy Policy and our privacy practices, contact us using any of the following methods, but be sure to make clear that you are specifically calling about this Policy or other privacy practices:
By mail:  550 Brookshire Rd, Greer, SC 29651
By email: office@springer-usa.com
By phone: 864 365 0307
Attention: Springer USA Inc.